Lessons for Slack from an elder… Trello

Ultimately pretty minor nitpicks, but… for the record…

Stange things not explained in Slack (slack.com):
1. Why is “private group” not just called a “private channel”. It is confusing to have 2 different names for the same thing (besides the privacy).
I know…. channel sounds public. Group sounds *almost* private, but needs “Private” to be clear. So I get that. This is annoying to me. I’ll get over it.

2. Why can you convert a channel to private (a private group), but not the other way around? I suspect it is because it would be awkward to change the privacy to public AFTER people have already been discussing in private, but why not explain that in the UI? The UI makes it seem like it is a technical issue, but I am sure it is just a workflow restraint they are enforcing. Which is fine, but they could be clearer about that.

3. Why when you change a channel to private do the things shared stay public? That makes no sense.

4. Why when you archive a channel (or private group), does the membership need to vanish? That is also extremely annoying. It is important information to know who is/was in a group.

UI says:
“Archive this group… If you don’t think it will be used any more and you want to clean up, archive it. The group can be unarchived later (but everyone will have been removed).”

5. Why is the UI so slow on the website? That is kinda a game-breaker.

Lessons for Slack from Trello
1. Trello is fast
2. Trello list/board Membership maintained even when archiving
3. Can just go to trello.com, don’t have to go to [teamname].trello.com like in slack (which doesn’t know how to redirect to the subdomain where you are logged in. Annoying!)

Lessons FOR Trello from Slack
1. In Slack you can see stuff in archived channels/groups pretty easily (without un-archiving them).
In Trello, the only way to see archived “lists” is to un-archive them (“Send to Board”). This is highly annoying!


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